Open Source Help Desk

Liberum help desk is the complete help desk solution for small to medium it departments and service providers. It s based on modern technology stack that provides high reliability flexibility scalability and extensibility. What are the best help desk software open source.

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Open source help desk.

Otrs is an open source help desk support software with a lot of features to manage users support requests by phone or email. Uvdesk open source help desk uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions written in php language. The help desk software is written in html and. Eticket otrs osticket brimir request tracker glpi mantisbt simpledesk phd help desk liberum bugzilla sinergia adefhelpdesk uvdesk are some of the top help desk software open source.

Liberum help desk is open sourced under the gpl license and free for use. This software provides a simple easy to use web interface for managing and tracking technical support problems. Easily scale and streamline your customer service and drastically improve your customer s experience. The messaging and mail functions are very convenient as well due to automatic pipelining.

Its free version offers email ticketing ticket and agent tracking sla management a community forum and knowledge base management functionalities. Liberum help desk is open sourced under the gpl license and free for use. An open source help desk or an open source ticketing system is openly available for anyone to download inspect enhance and manipulate. Try out the best cloud hosted help desk platform for 30 days.

This software is distributed under the gnu licensed and has been tested on many operating system platforms including windows and linux. Helpdeskz is a php based free and open source help desk software tool that comes with an array of features. All that is required to run liberum help desk is windows server running iis. The help desk software is written in html and asp and is easily modified and customized.

This php based ticketing system is by far the most powerful yet intuitive and exciting open source project of 2020. The dashboard is very simplified and it stacks various functions and processes on a single screen. The free version s usp is the reporting functionality. Osticket is a widely used and trusted open source support ticket system.

Its multilingual capability is very useful as well. Zoho desk is a cloud based help desk and customer service solution. This customer service software allows easy customizations to meet unique business needs.

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